Today, my office had a phone call from a nice old gentleman that I had done a quotation for. He asked my receptionist how her tooth was. This of course puzzled my receptionist because she hasn’t had any problems with her teeth for ages.
She was anxiously trying to find the quotation for the kind gentleman, while he carried on insisting that the last time they spoke she had a terrible toothache and had to go to the dentist.
She asked him if he was sure that we had done a quotation for him, and he was definitely sure.
Then my receptionist remembered, she did have a toothache… in May of LAST YEAR! Then she went through the quotes I had done in May of last year, and there it was.
Anyway, he is all booked in now to get his decorating done.
I guess the moral of this story is, even if it has been a while since I gave you your quote, always feel free to call up and book it in, even if it is a year later!
Have a nice day!